CAREERS

We are a busy creative agency dedicated to providing fresh and original ideas for our clients. The range of work is vast and varied and we are a friendly and talented bunch to work with. On top of all that we offer competitive salaries and a great range of benefits including:

  • Working within one of London's most unique and inspiring creative hubs
  • Friendly comfortable and sociable work atmosphere in an open-plan studio
  • Cross company opportunities to develop and grow a wide range of multidisciplinary skills

Don't see the role you're looking for? We are always on the look out for like-minded and talented individuals to join the team. Feel free to send speculative CV's and Portfolios to people@squintopera.com.

VACANCIES

REAL TIME TECHNICAL ARTIST

We’re not actively hiring at the moment but we’re always interested in hearing from you. If you like our work  and would like to work with us in the future,  please send your CV and portfolio and we will keep on file. 

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Being the link between artists and developers, with a background in both disciplines, the Technical Artist ensures integration between the artistic vision of a project and the technical development making it a reality

MAIN RESPONSIBILITIES

  • Working closely with CG Supervisor and Digital Supervisor to successfully integrate design and programming aspects of projects in real time environments
  • Advising on the possibilities and setting up systems and processes for creating and developing interactive real time environments
  • Supporting the Producer, advising on technical issues regarding visual design and contributing creative ideas

  • Identifying bottlenecks and limitations in the pipeline

  • Helping the studio workflow to move towards real-time production

  • Researching and developing new techniques, implementing the best ones and training others on these

  • Identifying where custom tools could be used to improve processes

 

QUALIFICATION/EXPERIENCE

  • Proficient in Unreal (Blueprints, Datasmith, transfer of assets from multiple softwares)

  • Basic working knowledge of Unity an advantage

  • At least 3 years relevant experience with real-time 3D environments

  • Experience in building for VR an advantage

  • Architectural Visualisation experience required

  • Thorough understanding of developing pipelines and processes

  • Strong creative background

PERSON  SPECIFICATION

  • Strong communication skills, keeping in touch with colleagues across multiple sites

  • Able to confidently communicate creative needs to technical personnel and vice versa

  • Experience in scoping projects and reliably estimating required production time

  • Passionate about real time 3D, AR and VR

  • Ability to understand conflicting viewpoints and resolve issues

  • Approachable, flexible, adapts well to changing priorities

  • Perseverance when faced with difficulties

 

Please send your application to people@squintopera.com
Salary Banding TBC
Department CG

Please include a CV, your portfolio/showreel and any links to your work online
In the subject line please include your full name and the role you are applying for and salary expectations
If some of the work in your portfolio was done by a group of people please list your direct contributions to the final piece

CG ARTIST

We’re not actively hiring at the moment but we’re always interested in hearing from you. If you like our work  and would like to work with us in the future,  please send your CV and portfolio and we will keep on file. 

Reporting to CG Supervisor

Summary

Squint/Opera is a busy creative and production studio based in London. We have a talented team crafting extraordinary and unique work across many disciplines including interactive experiences, VR, AR and large scale multimedia.

 

MAIN RESPONSIBILITIES

  • Develop technical and creative pipelines for each distinct service adhering to consistent standards across the group working with the pipeline team.
  • Ensuring Squint/Opera standards are adhered to, and developing these where necessary in conjunction with department heads
  • Advise on shoot for CGI integration
  • Attend shoots as VFX Sup on projects where required
  • Checking in with core team (HODs and Lead artists) regularly and maintaining/facilitating communications across all team members
  • Awareness of the tools and people available and being able to recommend improved ways of working
  • Enabling creative concepts to become a reality by ensuring the correct technology is available and working
  • Identify areas for R&D to improve the Squint processes
  • Awareness of the tools and people available to achieve the production goal, being able to recommend improved ways of working.
  • Identify areas for R&D to improve the Squint processes across divisions

SKILLS REQUIRED

  • Flexible, can-do attitude. Adapts well to changing priorities
  • Confident and friendly
  • Sets standards of behaviour and acts as a role model
  • Ability to work both autonomously and collaboratively
  • Strong attention to detail, high quality standards
  • Enthusiastic about learning and sharing with team-mates
  • Able to spot issues in production and proactive about resolving issues in production

QUALIFICATION/ EXPERIENCE

Required

  • Demonstrable experience (3+ years) within a post-production or Creative Content agency environment

  • Exceptional 3D skills

  • Good understanding of the technical process involved in producing shots or stills that include 3D

  • Able to lead projects and collaborate with team

Desirable

  • Understanding of the architecture and/or cultural market in the UK and internationally

 

Please send your CV and salary expectations in the subject line to people@squintopera.com

 

PRODUCER

We’re not actively hiring at the moment but we’re always interested in hearing from you. If you like our work  and would like to work with us in the future,  please send your CV  and we will keep on file. 

Reporting to the Head of Production

Summary

This role will involve project managing a broad range of projects from content to interactive software. You will be responsible for developing long-term relationships with our clients including major international developers, architects, cultural institutions, visitor attractions and brands. The producer will be responsible for delivering large and small scale projects according to brief, timelines and budget managing both creative and technical teams in house and externally. It is essential that you have generalist animation experience and end to end producing experience. Due to the nature of our projects in the pipeline it is likely that you will have a background producing immersive or experiential content managing both creative and digital teams.

MAIN RESPONSIBILITIES

  • Inspires a high performance culture and communicates a clear sense of direction and expectations clearly
  • Establishes strong client relations and is the central point of contact for designated projects, attending all client meetings to guide and manage production progress
  • Responsible for project budgets between £20k and £2m+
  • Plans working schedules and resources in line with production milestones; actively monitoring productivity and quality of output daily 
  • Regularly updates and manages projects via Squint Opera’s online production tools including G-docs, F-track and Smartsheets  
  • Ensures project milestones and delivery dates are met 
  • Leads project reviews and team meetings
  • Plans studio and location shoots in the UK and internationally including crewing, kit hire, location permissions, talent bookings and scheduling
  • Attends meetings, workshops and shoots internationally 
  • Contract and manage contractors and external collaborators based in the UK and overseas
  • Asses project briefs with HOP and Directors to establish initial pitch presentation ideas and creative/technical concepts 
  • Creation of pitch documents, quotes and contracts for new business

CHARACTER TRAITS

  • Leads a range of complex and fast-paced projects and remain organised and calm and in control under pressure
  • Motivates internal and external teams, balancing the needs of creative staff and project requirements
  • Flexible, can-do attitude. Adapts quickly and effectively to changing priorities
  • Takes decisions which have a substantial impact on the achievement of production objectives. Carefully considers the effect on quality of output
  • Sets standards of behaviour and acts as a leader and role model
  • Is passionate about film, creative and digital content creation
  • Strikes the balance between creative and practical thinking
  • Manages client relationships and ensures expectations are managed and met

Qualification/ Experience

Required

  • Demonstrable experience (3-5 years) within a relevant agency/production environment 
  • Experience managing complex and high profile projects 
  • Experience managing diverse and creative artist and developer teams
  • Experience managing large project budgets
  • Experience with project management tools / software 
  • Strong verbal and written communication skills 
  • Organised and efficient
  • Experience with Google docs 
  • Advanced Microsoft Office suite
  • Willingness to travel 

Desirable 

  • Experience managing digital teams and an understanding of software development 
  • Familiarity with F-Track
  • Familiarity with Smartsheets 
  • Indesign and photoshop skills 

Full-time 

09.30 – 18.00 Mon – Friday with 1 hour for lunch

Please send your CV and salary expectations to people@squintopera.com

 

SENIOR PRODUCER

We’re not actively hiring at the moment but we’re always interested in hearing from you. If you like our work  and would like to work with us in the future,  please send your CV and portfolio and we will keep on file. 

Reporting to the Head of Production

This role will involve project managing a broad range of projects including films (live action and motion graphics), interactive and installations. You will be responsible for developing long-term relationships with our clients including major international developers, architects, cultural institutions, visitor attractions and brands. As a senior producer you will be responsible for delivering large and small scale projects according to brief, timelines and budget managing both creative and technical teams in house and externally. You will take responsibility to manage and report on the project performance and take control to overcome issues during the project. You will also oversee projects run by more junior producers and play a part in their development. It is essential that you have generalist animation experience and end to end producing experience.

 

Day to Day Responsibilities

 

  • Inspires a high performance culture and communicates a clear sense of direction and expectations clearly
  • Establishes strong client relations and is the central point of contact for designated projects, attending all client meetings to guide and manage production progress
  • Responsible for project budgets between £20k and £2m+
  • Works with Head of Production to schedule in a team and ensures the team is clear on responsibilities, deliverables and timelines. Ensure each project is staffed according to schedule and budget and is pro-active in re-aligning resources to any timeline or scope shifts notifying the HoP of the required changes 
  • Regularly updates and manages projects via Squint Opera’s online production tools including G-docs, F-track and Smartsheets. Reports to HOP and Financial Controller on project status and flags any significant risks/issues
  • Ensures project milestones and delivery dates are met 
  • Ensures that both external client and collaborator’s requests remain within the agreed scope. Carefully manages internal creative and technical responses to ensure that they can be delivered within the agreed scope and budget
  • Is responsible for monitoring the payment terms and invoicing for a project, ensuring the project stays cash positive and any delays are flagged to the HoP and Project Accountant 
  • Leads project reviews and team meetings
  • Plans studio and location shoots in the UK and internationally including crewing, kit hire, location permissions, talent bookings and scheduling
  • Attends all on-site client meetings and workshops in the UK and Internationally. Minutes – outlines and issues action points to the entire team. Clearly communicates and disseminates information across internal and external teams. 
  • Organise and liaise with hardware, exhibition or other contractors and to obtain necessary information on time and to answer any queries that may arise. 
  • Contract and manage contractors and external collaborators based in the UK and overseas
  • Asses project briefs with HOP and Directors to establish initial pitch presentation ideas and creative/technical concepts 
  • Creation of quotes and contracts for new business

Leadership and Management

  • Leads a range of complex and fast-paced projects and remain organised and calm and in control under pressure
  • Motivates internal and external teams, balancing the needs of creative staff and project requirements
  • Flexible, can-do attitude. Adapts quickly and well to changing priorities
  • Takes decisions which have a substantial impact on the achievement of production objectives. Carefully considers the effect on quality of output
  • Sets standards of behaviour and acts as a leader and role model
  • Is passionate about film, creative and digital content creation
  • Strikes the balance between creative and practical thinking
  • Manages client relationships and ensures expectations are managed and met
  • Mentors and develops more junior producers

 

Person Specification

  • Strong verbal and written communication skills.
  • Approachable, flexible attitude, adapts well to changing priorities.
  • Sustains performance and remains calm and in control when under pressure or in difficult situations.
  • Strikes the balance between creative and practical thinking.
  • Must be organised and efficient.
  • Excellent communication skills both externally and internally.
  • Planning and organising – leads a range of complex and simple projects, involving significant production effort and resources.
  • Makes decisions which have a substantial impact on the direction and/or achievement of production objectives.
  • Carefully considers the effect on the perceived quality of output..
  • Good at problem-solving.

Qualification/ Experience

  • Demonstrable experience (6+ Years) within Project Management in a media content production or creative agency environment.
  • Strong with Project Management tools/software.
  • Google Docs/Gmail
  • Google Slides 
  • Microsoft Office Suite

Desirable

  • Familiarity with Adobe Creative Suite

Full-time 

09.30 – 18.00 Mon – Friday with 1 hour for lunch

Please send your CV and salary expectations in the subject line to people@squintopera.com

 

UNREAL DEVELOPER

We’re not actively hiring at the moment but we’re always interested in hearing from you. If you like our work  and would like to work with us in the future,  please send your CV and portfolio and we will keep on file. 

Reporting to the Technical Director

Summary

Squint/Opera is a busy creative and production studio based in London. We have a talented team crafting extraordinary and unique work across many disciplines including interactive experiences, VR, AR and large scale multimedia. 

We are seeking a full-time Unreal Developer to join our digital team and primarily collaborate on new software projects for high profile projects for UK and international clients, as well as development, support and maintenance services on existing projects 

MAIN RESPONSIBILITIES

  • Development and ongoing maintenance for interactive museum projects.
  • Duties may include troubleshooting, client communication, liaison with AV integrators
  • Software support services such as testing and writing manuals
  • Collaboration and communication with our UK technical director and UK development teams
  • Development of interactive software for a range of new interactive exhibits, ranging from VR, AR to touchscreens
  • Remaining calm under tight deadlines to think clearly about problem solving

SKILLS REQUIRED

  • Knowledge and experience of Unreal
  • Fluency in C++/Blueprints
  • Strong portfolio of previous projects
  • Computer Science, computer graphics degree level and/or 2-3 years commercial experience
  • Understanding of technical pipeline with media and content
  • Strong mathematics and physics background
  • Software engineering skills to write robust and maintainable code
  • Ability to work with software version control systems
  • Experience working in large interdisciplinary teams
  • Experience with Unity 3D would be a benefit
  • Exhibition app development experience would be a benefit
  • Experience with server-side technologies would be a benefit

Please send your CV and Portfolio to people@squintopera.com
Salary Banding TBC

 

SENIOR CG ARTIST

We’re not actively hiring at the moment but we’re always interested in hearing from you. If you like our work  and would like to work with us in the future,  please send your CV and portfolio and we will keep on file. 

Reporting to Production Ops Director 

 

Squint Opera are a creative company, a large and talented team crafting extraordinary and unique work across many disciplines – from video content and animation, to interactive exhibitions, branding, websites, design, games and strategy.

We work across different sectors, from the built environment, to arts and culture, children’s entertainment, events and placemaking. Our goal is to always produce great work, and to have fun.

 

Summary

 

The Senior CG Artist is responsible for producing high quality CG shots and stills collaborating closely with the Creative Director, Producer and CG Teams. You will lead projects and mentor less experienced artists. Please note: 3DS Max knowledge a must.

 

Main Responsibilities 

 

  • Working up shots and/ or stills on projects to achieve the high quality results that are true to the creative vision.
  • Working closely with producers to help estimate time for tasks and changes from clients
  • Owning your tasks within production from inception to delivery, responsible for the rendering of your output within expected render times
  • Complete understanding of the project from the design aspect as well as creative vision.
  • Ability to have an overview of the final goal for the shot/ stills and what its trying to achieve
  • Assist the 3D Lead in setting up scenes on projects
  • Paying attention to creating assets that can be made available in our library working with the CG Lead and Visual Director to develop 
  • Acting as a 3D Lead on projects as required 
  • Ability to lead projects with internal and external teams

Character Traits

 

  • Flexible, can-do attitude. Adapts well to changing priorities 
  • Confident and friendly
  • Sets standards of behaviour and acts as a role model 
  • Ability to work both autonomously and collaboratively 
  • Strong attention to detail, high quality standards
  • Enthusiastic about learning and sharing with team-mates 
  • Able to spot issues in production and proactive about resolving issues in production

 

Qualification/ Experience

Required

  • Demonstrable experience (6+ years) within a post-production or Creative Content agency environment 
  • Exceptional 3D skills
  • Good understanding of the technical process involved in producing shots or stills that include 3D
  • Able to lead projects and collaborate with team
  • Skills in animation and compositing
  • Proficient in modeling, texturing, and light with 3Ds Max and V-Ray
  • Working knowledge of the following plugins and software: Forest Pack, Rail Clone, Nuke, After Effects, Premiere, AutoCAD, SketchUp, and Rhino
  • Knowledge of camera matching and workflow of shots with CGI and Live action integration

 

Desirable 

  • Understanding of the architecture and/or cultural market in the UK and internationally 

please send your application to people@squintopera.com
Salary Banding TBC
Department CG

Please include a CV, your portfolio/showreel and any links to your work online
In the subject line please include your full name and the role you are applying for and salary expectations
If some of the work in your portfolio was done by a group of people please list your direct contributions to the final piece

JUNIOR CG ARTIST

We’re not actively hiring at the moment but we’re always interested in hearing from you. If you like our work  and would like to work with us in the future,  please send your CV and portfolio and we will keep on file. 

Reporting to CG Supervisor

Summary

Squint/Opera is a busy creative and production studio based in London. We have a talented team crafting extraordinary and unique work across many disciplines including interactive experiences, VR, AR and large scale multimedia.

 

MAIN RESPONSIBILITIES

  • Develop technical and creative pipelines for each distinct service adhering to consistent standards across the group working with the pipeline team.
  • Ensuring Squint/Opera standards are adhered to, and developing these where necessary in conjunction with department heads
  • Advise on shoot for CGI integration
  • Attend shoots as VFX Sup on projects where required
  • Checking in with core team (HODs and Lead artists) regularly and maintaining/facilitating communications across all team members
  • Awareness of the tools and people available and being able to recommend improved ways of working
  • Enabling creative concepts to become a reality by ensuring the correct technology is available and working
  • Identify areas for R&D to improve the Squint processes
  • Awareness of the tools and people available to achieve the production goal, being able to recommend improved ways of working.
  • Identify areas for R&D to improve the Squint processes across divisions

SKILLS REQUIRED

  • Flexible, can-do attitude. Adapts well to changing priorities
  • Confident and friendly
  • Sets standards of behaviour and acts as a role model
  • Ability to work both autonomously and collaboratively
  • Strong attention to detail, high quality standards
  • Enthusiastic about learning and sharing with team-mates
  • Able to spot issues in production and proactive about resolving issues in production

QUALIFICATION/ EXPERIENCE

Required

  • Demonstrable experience (1+ years) within a post-production or Creative Content agency environment

  • Exceptional 3D skills

  • Good understanding of the technical process involved in producing shots or stills that include 3D

  • Able to lead projects and collaborate with team

Desirable

  • Understanding of the architecture and/or cultural market in the UK and internationally

 

Please send your CV and salary expectations in the subject line to people@squintopera.com

 

HEAD OF CG

We’re not actively hiring at the moment but if you like the look of us and could be suitable for this role. Please do send us your CV and portfolio and we will keep on file. 

Reporting to the Production Operations Director 

Squint Opera are a creative company, a large and talented team crafting extraordinary and unique work across many disciplines – from video content and animation, to interactive exhibitions, branding, websites, design, games and strategy.

We work across different sectors, from the built environment, to arts and culture, children’s entertainment, events and placemaking. Our goal is to always produce great work, and to have fun.

 

Summary

 

Oversee all CG processes across the company. Collaborate with the creative and technical teams to develop and maintain a clear and overarching approach to CG across all group divisions including 3D, 2D, Animation, Post-Production and digital. 

 

Main responsibilities 

 

  • Inspires a high performance culture and communicates a clear sense of direction and expectations
  • Take ownership of CG Processes across all production services 
  • Develop technical and creative workflows for each distinct service adhering to consistent standards and ensuring these are adhered to 
  • Devise and agree cost-effective and efficient solutions to technical problems in CG production 
  • Advise on shoots for CGI integration, attending as VFX supervisor when required
  • Line managing the CG teams, training and developing staff 
  • Assess current team skill level and identify areas for training and implementing training in-house where possible 
  • Advise on gaps in production for improvement 
  • Predict and proactively troubleshoot CG production bottlenecks or issues 
  • Enable creative concepts to become a reality by ensuring that the correct technology is available and working
  • Identify areas for R&D to improve the Squint processes and enable higher quality production 
  • Working on projects as Technical Director when required 
  • Working on shots as required 

Character Traits

  • Demonstrates intellectual rigour, possesses relevant abilities and able to pick up new skills quickly

Flexible can-do attitude. Adapts well to changing priorities 

  • Ability to have a positive impact on others and communicate openly and directly to individuals or groups at all levels
  • Excellent interpersonal skills and ability to build collaborative relationships with production and department
  • Sets standards of behaviour and acts as a leader and role model
  • Takes decisions which have a substantial impact on the achievement of production and quality objectives
  • In depth knowledge of technical and creative aspects of the work and ability to reconcile these
  • Ability to understand conflicting viewpoints and resolve issues
  • Approachable, flexible, adapts well to changing priorities.
  • Ability to manage time effectively
  • Perseverance when faced with difficulties
  • Confident and decisive
  • Ability to work both autonomously and collaboratively 
  • Strong attention to detail, high quality standards
  • Enthusiastic about learning and sharing with team-mates 

Qualification/ Experience

Required

  • Demonstrable experience (12+ years) within a post-production or creative content agency environment 
  • Expert knowledge of 3D and 2D software packages and pipeline
  • A strong understanding of the technical processes across other disciplines including digital and interactive software and products
  • A strong understanding of IT infrastructure and systems within a production environment
  • Experience managing teams of internal and external artists across a range of specialisms
  • Experience collaborating with IT and Operations 

Desirable 

  • Understanding of the architecture and/or cultural market in the UK and internationally 

 

Please send your CV and salary expectations in the subject line to people@squintopera.com

 

LEAD COMP ARTIST

We’re not actively hiring at the moment but we’re always interested in hearing from you. If you like our work  and would like to work with us in the future,  please send your CV and portfolio and we will keep on file. 

 

Responsibilities:

  Leading Project teams in post production comprised of freelance or contract staff

  • Developing in-house process and workflow for the post-production team in conjunction with the CG Supervisor, Pipeline artists and Head of 3D
  • Collaborate with the CG Supervisor and senior artists to devise ways to improve quality of production output

Experience:

  • Significant experience in a VFX or high quality arch vis studio
  • Must have a very strong knowledge of Nuke and Fusion
  • Experience designing the approach to effective shot execution to solve compositing challenges
  • Must be able to integrate separate live-action and computer-generated elements
  • Must have experience leading a team of artists
  • Experience with VR development is desirable
  • On set experience not essential but useful
  • Qualification/Interest in Photography desirable

Person specification:

 

  • Be team oriented, motivated and able to work to a brief
  • Able to lead projects and make swift appropriate decisions
  • Able to manage a team of contract and freelance artists at all levels
  • Be a good communicator and able to troubleshoot logically

 

Please send your CV and salary expectations in the subject line to people@squintopera.com

 

EXECUTIVE PRODUCER

We’re always on the look out to meet with Executive Producers. We don’t have any EP vacancies at the moment. But we do have some in the pipeline due to some big projects approaching. Do get in touch with your CV, cover letter and salary expectations if you’re interested in coming in for a chat. Look forward to hearing from you!

 

Reporting to the Head of Production

Your role will involve scoping, detailing and contracting qualified sales leads and you will be responsible for converting into confirmed projects with detailed scope and brief for the production team to execute. You will become the escalation point for the client during project production and be responsible for upselling and developing long-term relationships with our existing clients in order to grow revenue. You will also oversee and support the producer on the project and check in at key milestones. You are likely to have a production background and a thorough understanding of production process in a digitally driven creative business. To be successful, the right person needs to be driven, great with people, a competent writer, comfortable defining a strategic approach and developing winning proposals, a pro at coordinating and delivering pitch presentations, along with strong commercial acumen.

 

Day to Day Responsibilities

Sales

  • Assess and further detail qualified leads and briefs from sales development teams
  • Lead client workshops and meetings to define and contract (close) the opportunity resulting in a clearly defined and properly costed brief for the production team to execute
  • Respond to RFP overseeing pitch production and presenting the pitch to clients 
  • Take inbound sales calls and qualify initial leads from existing clients
  • Input information onto our CRM platform 
  • Responsible for revenue targets
  • Develops and manages relationships with potential clients, influencers and key stakeholders
  • Catch up with existing key account clients frequently and nurture a profitable relationship
  • Quote and scope the job

Project Executive

  • Negotiate and finalise contracts in detail alongside our general counsel
  • Approves production resource planning and financial planning on projects
  • Attend key project meetings with the client and internal team during production and identify opportunities to upsell and contract additional services
  • Keeps management and HoP informed of the project’s progress and deliverables and highlighting any potential problems that may arise – e.g. overspends, a shortfall of resources.
  • Troubleshoots issues supporting the producer
  • Oversees project client relationships and works with the Development Directors and Head of Production to ensure repeat business. 
  • Oversees producers when Executive on projects

Person Specification

  • Strong verbal and written communication skills 
  • Ability to present creative work independently 
  • Persuasive and a great negotiator 
  • Approachable, flexible attitude, adapts well to changing priorities.
  • Sustains performance and remains calm and in control when under pressure or in difficult situations
  • Strikes the balance between creative,  practical and sales thinking.
  • Must be organised and efficient with accurate record keeping
  • Proven track record of accurately scoping and closing enquiries
  • Experienced in contract negotiation and commercial impact of contracts liaising with our general counsel
  • Deep understanding of material licensing in a media environment
  • Makes decisions which have a substantial impact on the direction and/or achievement of production objectives
  • Experience in working alongside Creative Directors to scope and develop creative responses in response to client requirements 
  • Ability to present those creative ideas independently and confidently to clients 
  • Carefully considers and balances the budget and timeline with the quality of creative output
  • Good at problem-solving
  • Ability to manage both up and down and work with clients to amicably resolve difficult situations
  • Willingness and ability to travel overseas

Qualification/ Experience

  • Demonstrable experience (6+ Years) within Project Management in a media content production or creative agency environment.
  • Has a strong track record of success in their own-right with sales and revenue targets. 
  • Use of CRM systems 
  • Google Docs/Gmail
  • Google Slides
  • Microsoft Office Suite

Full-time 

09.30 – 18.00 Mon – Friday with 1 hour for lunch

Please send your CV and salary expectations in the subject line to people@squintopera.com

 

IT SUPPORT ENGINEER

This role isn’t live, but we’re always on the look out for suitable IT support candidates. 

 

Reporting to the Head of IT

Squint Opera are a creative company, a large and talented team crafting extraordinary and unique work across many disciplines – from video content and animation, to interactive exhibitions, branding, websites, design, games and strategy.

We work across different sectors, from the built environment, to arts and culture, children’s entertainment, events and placemaking. Our goal is to always produce great work, and to have fun.

Like other media companies we have a large IT footprint, lots of different software and tools,  and a large render server farm. The IT team therefore needs to expand to provide support and maintenance as our IT footprint increases.

Summary

We are looking for a 2nd/3rd line Technical Support Engineer to provide pro-active support to our production team working across a broad range of technologies. You will be relied upon to diagnose and troubleshoot technical issues including account setup and network configuration. The role involves 1st line support to 3rd line support, must have can do attitude along with good communication and technical skills. In this role you will have a problem-solving attitude along with the ability to give clear technical instructions. Office based full-time role, occasional weekend work will be required and compensated with time off in lieu. 

Main Responsibilities 

  • Addressing user tickets regarding hardware, software and networking
  • Build and install PCs, Macs, telephone systems, wireless networks and peripheral devices related to desktop infrastructure
  • Manage and deploy software licenses 
  • Maintain installations with routine maintenance
  • Manage and troubleshoot conferencing solutions (Webex, Zoom, Skype etc.) 
  • Ensure all issues are properly logged
  • Prioritise and manage several open issues at any one time 
  • Tracking issues through to resolution
  • Properly escalate unresolved issues to Head of IT & Production Director
  • Keeping IT records up to date and accurate
  • Document technical knowledge in the form of standards 
  • Move computers and desks when needed, oversee office moves

Character Traits

  • Thrives in a varied, people facing role
  • Natural problem solver 
  • Excellent communicator 
  • Pro-active and responsive
  • Friendly and helpful 
  • Organised and methodical 

Qualifications / Experience

Required

  • >3 years experience as a IT Support Engineer or similar role in a creative production or post-production environment 
  • Hands on experience with Windows /Mac OS environments
  • Microsoft Server, up to 2016 / 2019
  • Active Directory / Group Policy
  • Experience of Deployment tools like Microsoft SCCM
  • Ability to diagnose and troubleshoot basic technical issues 
  • Ability to provide step by step technical help, both written and verbal 
  • Familiarity with remote desktop applications
  • Familiarity with FTP
  • Experience of some level of Security/Firewall devices
  • Performing Tape Backup & Restore using Backup Exec. 
  • Centrally Managed Antivirus
  • Office365 or Google Gsuite experience
  • Basic networking and patching

Desirable

  • Relevant certifications (e.g. MCP, MCSE, ITIL)
  • Degree in relevant field (e.g. Computer Science, Networking, Information Systems)
  • Any experience with Linux systems will be a plus.

Full-time 

Salary: £28,000 to £35,000 depending on experience. 

09.30 – 18.00 Mon – Friday with 1 hour for lunch

Please send your CV and salary expectations in the subject line to people@squintopera.com